bit100 Frequently Asked Questions

Creating a bit100 account takes about three minutes. Visit bit100.cam, click Register, and provide your full legal name, date of birth, Philippine mobile number, email address, and a secure password. You'll also need to confirm your residential address. After submitting, you'll receive a one-time SMS verification code to activate your account. Real-money play is unlocked after completing KYC verification with a valid government-issued ID.

bit100 accepts all major Philippine government IDs for KYC, including the PhilSys National ID, LTO Driver's License, Philippine Passport, UMID (Unified Multi-Purpose ID), COMELEC Voter's ID, and PRC ID. The document must be valid (not expired) and clearly legible. Expired IDs, photocopies, or screenshots of IDs on a screen are not accepted. Upload both front and back where applicable.

Under normal conditions, bit100 KYC verification is completed within 24 to 48 hours of document submission. During high-volume periods — such as after a major promotion — it may take up to 72 hours. You'll receive both an email and an SMS notification once your account is verified. If you haven't heard back after 72 hours, contact live chat support with your registered email address for a status update.

No — bit100 strictly allows one account per person, per household, and per device. Creating multiple accounts (multi-accounting) is a violation of our Terms and Conditions and constitutes grounds for immediate account suspension, forfeiture of balances, and reporting to PAGCOR. If you've forgotten your login details, use the password reset function or contact support — do not register a new account.

First, try the "Forgot Password" link on the bit100 login page — a reset link will be sent to your registered email within a few minutes. Check your spam folder if it doesn't arrive. If your account has been locked due to multiple failed login attempts, it will automatically unlock after 30 minutes. For account suspensions or other access issues, contact our 24/7 live chat support directly.

To voluntarily close your bit100 account, contact our support team via live chat or email at [email protected] and request a permanent account closure. Any remaining real money balance will be returned to your last verified payment method within 5 business days. If you're closing your account due to gambling concerns, we also recommend activating self-exclusion — this is a separate and more protective measure.

Go to Cashier › Deposit › GCash in your bit100 account, enter your deposit amount (minimum ₱100), and you'll be redirected to GCash for authentication. Authorize the transaction with your GCash MPIN and the funds credit to your bit100 wallet almost instantly — typically under two minutes during normal operating hours. Make sure your GCash account name matches your bit100 registered name.

The minimum deposit on bit100 is ₱100 for all payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. There is no maximum deposit limit imposed by bit100 itself, though individual payment providers (your bank or e-wallet) may have their own daily transfer caps. bit100 does not charge any fees on deposits — what you send is what lands in your wallet.

GCash withdrawals from bit100 are processed in under 15 minutes during priority support hours (8:00 AM to 12:00 AM PHT). The minimum withdrawal amount is ₱200. Requests submitted outside priority hours are queued for processing first thing the following morning. Your bit100 KYC verification must be completed before any withdrawal is processed, regardless of the amount.

No. bit100 only processes withdrawals to a payment method registered in your own name — the same name on your verified KYC ID. This is a mandatory anti-money laundering requirement under Philippine law (RA 9160). Third-party withdrawals are strictly prohibited. If you need to update your linked payment method, contact support with supporting documentation before making a withdrawal request.

Bank transfer withdrawals via BPI, BDO, and Metrobank from bit100 typically take 1 to 3 banking days after the request is approved. Note that banking days exclude weekends and Philippine public holidays. For same-day or next-day payouts, GCash and PayMaya are faster alternatives. If your bank transfer hasn't arrived after 3 banking days, contact bit100 support with your transaction reference number.

bit100 offers a broad library of games tailored for Filipino players. This includes JILI slots and other popular slot titles, live dealer games (baccarat, roulette, blackjack, Sic Bo), bingo, fishing arcade games (including 3 Gods Fishing), sabong live streaming, and sports betting covering PBA, NBA, UFC, international football, and boxing. New titles are added regularly — check the Games lobby for the latest releases.

Yes. All slot and casino games on bit100 use certified Random Number Generator (RNG) technology that produces genuinely unpredictable outcomes on every spin or hand. The RNG is independently tested and certified before any game goes live. bit100 cannot influence individual game results — each outcome is statistically independent of previous ones. Return to Player (RTP) percentages for each game are published in the game's information panel.

Absolutely. bit100 is fully optimized for mobile browsers on both Android and iOS — no app download is required. Simply open bit100.cam on Chrome, Safari, or any modern mobile browser and log in. The platform detects your screen size and adjusts the layout automatically. For the best experience, use a stable connection (WiFi or LTE/5G) when playing live dealer games or fishing arcade titles.

If you lose connection during a game round on bit100, the platform records the state of the round server-side. When you reconnect and reload the game, it will either resume from where it left off or, if the round completed during the disconnection, display the outcome and any winnings or losses. In the rare event of a server error — not just a client-side disconnect — bit100 may void the affected round and refund the wager.

Yes. bit100's sportsbook covers PBA (Philippine Basketball Association) games with both pre-match and live in-play betting markets. You can bet on match winner, handicap lines, over/under totals, and more. Odds are updated in real time during live games. The sportsbook also covers NBA, UAAP (when in season), international football leagues, UFC events, and boxing — all with PHP currency wagering and instant GCash cashout options.

A wagering requirement (sometimes called a rollover) is the total amount you need to wager before bonus funds — or winnings generated from bonus funds — become withdrawable. For example, a ₱500 bonus with a 20x wagering requirement means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. bit100 displays each bonus's exact wagering requirement, expiry date, and eligible games before you claim it.

No. Game contribution rates toward bonus wagering requirements vary by game type. Slot games generally contribute 100%, while fishing arcade games and bingo typically contribute at a lower rate (often 50–75%). Live dealer table games such as baccarat and roulette may contribute as little as 10–25%. Sports betting contribution rates depend on the specific promotion. The exact contribution table is listed on each bonus offer page before you accept.

No — bonus funds themselves are not directly withdrawable. Only real money winnings generated after satisfying the full wagering requirement on a bonus can be withdrawn. Your bit100 wallet clearly separates your Real Money Balance (withdrawable) from your Bonus Balance (not withdrawable until wagering is complete). If a bonus expires before you've met the wagering requirement, both the bonus and any associated winnings are forfeited.

Generally, no. Each bit100 promotion is available once per player, per household, and per payment method unless the promotion terms specifically state it is a recurring offer. Attempting to claim a one-time bonus multiple times — including by creating additional accounts — is considered bonus abuse and violates our Terms and Conditions. Such activity may result in account suspension and forfeiture of all balances across linked accounts.

Yes. bit100 operates as a PAGCOR-regulated platform — the Philippine Amusement and Gaming Corporation is the government body authorized to license online gaming in the Philippines under Presidential Decree No. 1869. Playing on a PAGCOR-licensed platform like bit100 is legal for eligible Filipino residents. Players should always verify that any gaming site they use holds a valid PAGCOR license before depositing real money.

The minimum age to play on bit100 is 21 years old, as required under Philippine gaming law and PAGCOR's licensing conditions. Age verification through a valid government-issued Philippine ID is mandatory during KYC before any real-money feature is activated. Players found to be under 21 will have their accounts immediately suspended, deposits returned, and any winnings forfeited. There are no exceptions to this requirement.

Log in to your bit100 account, go to Account Settings › Responsible Gaming, and select the Deposit Limit or Loss Limit option. You can set daily, weekly, or monthly caps in Philippine Peso. Limit reductions take effect immediately. Increasing a limit requires a mandatory 7-day cooling-off period before the new higher limit activates — a deliberate safety measure. All limit changes are logged and confirmable via email notification.

bit100 offers both temporary cool-off periods (24 hours to 6 weeks) and permanent self-exclusion. During any exclusion, your account is suspended — no deposits, wagers, or promotional communications. Temporary cool-offs reactivate automatically at the end of the set period. Permanent self-exclusion is irreversible for its specified duration and your details are submitted to the PAGCOR exclusion registry. To activate self-exclusion, go to Account Settings or contact live chat support any time.

If gambling is causing you stress, financial problems, or affecting your relationships, please reach out for help. bit100's 24/7 live chat support team is trained to listen without judgment and can immediately activate protective tools on your account. You can also read our full Responsible Gaming guide for practical tips and self-assessment tools. Gambling should always be entertainment — if it stops feeling that way, it's time to pause and get support.